FAQs
What materials do you use?
ALVARÉ begins with sterling silver jewelry, crafted and curated in S925 silver.
Some designs are finished with 18K gold plating over sterling silver. Material details are listed on each product page.
Where do you ship?
ALVARÉ ships within the United Arab Emirates, as well as to selected GCC countries, including Saudi Arabia, Bahrain, Oman, and Qatar.
International shipping is also available to selected destinations. Available shipping options are shown at checkout.
How long does delivery take?
Delivery times vary depending on destination and shipping method.
Estimated delivery timelines are provided at checkout once your address is entered.
Which courier do you use?
We work with trusted shipping partners to ensure reliable delivery.
Courier details are shared once an order has been dispatched.
Will I receive tracking information?
Yes. Once your order has been shipped, tracking details will be shared via email.
Is your jewelry suitable for everyday wear?
Our pieces are designed to be worn regularly. Like all fine jewelry, we recommend gentle handling and proper care to maintain the finish over time.
Do you offer gifting?
All orders arrive in ALVARÉ’s signature soft-tone packaging, suitable for gifting.
On select occasions, some orders may include a small detail as part of the unboxing experience.
Can I return or exchange an item?
Return and exchange details can be found in our Refund & Returns Policy.
We recommend reviewing this information before placing an order.
How can I contact you?
For any inquiries, please visit the Contact page.
We aim to respond within 24–48 hours.